Metal Forming & Ductwork Services

Unprecedented Service and Support

Mestek Machinery doesn’t just provide equipment, we provide answers. In addition to metal forming and ductwork solutions, we assign a field service engineer dedicated to addressing all of your facility’s unique installation, maintenance, and training needs. We have the tools needed to ensure the proper installation and operation of your new metal and ductwork equipment prior to the handover to the end user.

Service Technician experience and capabilities

We employ a number of service technicians with a wide range of experience and abilities. Working on a nuclear submarine, teaching at an HVAC Technical college as well as years of electrical and welding experience are just some of the past occupations that formed our service experts knowledge base. Ranging in tenure of 7 to 34 years, Mestek technicians are on staff with hands-on experience on all products. From Coil Line to Plasma Cutter to Rollformer, we have the right person for the job. A continuous cross-training program insures the Mestek Machinery knowledge base will continue to grow.

Our service technicians ensure a fast and smooth installation and start-up of your Iowa Precision, Lockformer or Engel machine with top quality and to your complete satisfaction. Our installation managers can gladly advise you in a timely manner about preparations for the installation.

Start-Up / Commissioning

Start-up and commissioning service is often required for a new system to be installed and for your employees to be properly trained. Our successful track record of testing and commissioning procedures helps develop a steadfast operational commissioning plan and comprehensive schedule to meet our customer needs. Establishing milestones and identifying critical paths to accomplish the successful integration of new production equipment have helped us become the industry leader in HVAC machinery procurement.

During the commissioning, our technicians will check over every component of your new equipment purchase and review all operational procedures. When we leave the premises, your operators are completely comfortable and confident with every aspect of the machine function.

Obviously, the time it takes to complete a start-up and commissioning depends on the type of machine but our service technicians are quick, methodical, and reliable; your valuable time won’t be wasted.

Genuine Repair Parts

We’ve been serving our installed base for years and we provide outstanding parts service. Quick Ordering, no-nonsense professional business people with years of experience are happy to handle your every repair part need.

We have millions of dollars of inventory, a “code red” quick ship program, 24/7 access and a desire to keep you going and get you back up and running.

Our people and our systems all have experience with hundreds of thousands of interactions and tens of thousands of pieces of equipment installed world-wide. Our people, our systems, our tools and our customer service attitudes are all designed to??deliver satisfaction. Please give us the chance to help you maintain and repair your Lockformer, Engel, Iowa Precision and Lion duct shop equipment with genuine factory designed, manufactured and tested repair parts. You’ll be glad that you did!

Field Service

Our field service technicians are unquestionably the best in the machine tool business.  You can count on Mestek Machinery’s service men to provide the mechanical repair you can trust.

Our technicians are knowledgeable and familiar about the proper maintenance procedures on all of Mestek Machinery’s equipment in the marketplace. When faced with a new field service situation, our wealth of experience can be brought to bear to provide a reasoned solution.

Of course your problems will get repaired, but the technicians at Mestek Machinery go one step further: they always suggest an economical and appropriate solution to enable your productivity needs to be fulfilled.

  • Post warranty repairs, breakdowns and upgrades
  • Moving and re-commissioning and “start up” of machinery and lines
  • Training and re-training in set up, maintenance, operation and safety

Warranty

The Mestek Machinery brands offer you much more than the industry’s finest product — we also offer an unrivaled level of after-sales care and attention. Built on principles of great customer service and satisfaction, we feel that our customers deserve the best and our goal is to make sure they get it.  We go to great lengths to be different from our competitors and our product warranties are superior to all others in the industry.

Rest assured, when you commit to purchasing an Iowa Precision, Lockformer, or Engel product, we commit all of our resources and expertise to you, making sure that you receive the maximum return on your investment.

Whether you have a maintenance request, want to upgrade your hardware or software, or just need a question answered, our experienced team of qualified professionals offers you the kind of careful assistance that is so rare these days. Should you need a spare part, we’ll get it to you quickly — even if you don’t know the serial number of the machine or part.

What’s more, each Iowa Precision, Lockformer, or Engel purchase comes with one of the best warranties available, anywhere, and our nationwide network of knowledgeable distributor’s means that you are assured of ongoing local support.

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